Frequently Asked Questions
How do I connect to my Shelly device’s Wi-Fi access point?
After powering on your Shelly device, it will create its own Wi-Fi network, usually named ‘shellyx-xxxxxx’. Connect your smartphone to this network. If the network doesn’t appear, try resetting the device by powering it off and on, then pressing the reset button five times within one minute until the relay clicks.
What kind of Wi-Fi network should I use for my Shelly device?
When configuring your Shelly device, it’s crucial to use only a 2.4 GHz Wi-Fi network. Shelly devices are not compatible with 5 GHz networks, so ensure your router is set up to broadcast a 2.4 GHz SSID before proceeding with the setup.
What should I do if the Shelly app can’t discover my device?
If the Shelly app doesn’t automatically discover your device, you may need to manually connect your smartphone to the Shelly device’s Wi-Fi access point (e.g., ‘shellyx-xxxxxx’) before attempting to add the device within the app. This ensures direct communication for discovery.
Where can I find more detailed information about Shelly devices?
For more in-depth information, you can refer to the official Shelly user guides, such as the Shelly 1 user guide, which offers similar setup processes. Additionally, the Shelly API documentation provides details on advanced features like MQTT and HTTP calls.
Shelly devices are great for your smart home as they integrate to about anything!
Here is a nice little guide to configure and get your device up and running.
Step 1 – connect and find the device access point
- After connecting your SHELLY device according to the connection schema, it creates its’ own WIFI Access Point.
- In order to connect to it, use a smartphone and switch to a WIFI network called something like shellyx-xxxxxx
- If you don’t see the network, you need to reset the device. That is done by powering off and on again, then you have one minute to click 5 individual times on the reset button on the device until the relay will trigger itself.
Step 2 – download the shelly app and register/login
- Download the SHELLY app and register / login, you can scan this barcode or search for “Shelly” at the app store / play store.
Step 3 – add and configure the device
Choose “add device” from the app menu on the top right corner.
Enter your WIFI SSID and password, it’s important to use ONLY 2.4 GHZ networks and not 5GHZ
If you see this screen – you will need to manually connect to the device WIFI access point network in order to discover the device.
If the process was successful, you will see this message:
After about 30 seconds, you should see the new device listed on “Discovered devices”
Enter the discovered devices and choose the device you want to include in your account.
Enter a device name, a room, optionally an icon/picture.
That’s it! You can now configure your device to work according to your needs.
For further instructions, please see this user guid (for Shelly1 but the process is the same for other devices)-
https://shelly.cloud/documents/user_guide/shelly_1.pdf
You can do many things like using MQTT or simply HTTP calls, all explained in the official documentation:
https://shelly-api-docs.shelly.cloud/#shelly-family-overview
Or visit Shelly official website here – https://shelly.cloud/
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